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STANDARDS We use national secretarial standards to calculate the time it should take to do a job. These standards were developed with the cooperation of hundreds of secretarial services all across the nation. The standards protect your costs and provide us one of our management tools to measure our performance. Thus, you are not billed for coffee-breaks, other customers walking in, computer down-time, telephone interruptions or slow typing. For old fashioned service, visit us in the Historic Third Ward of Downtown Milwaukee, Wisconsin, on the shores of the Great Lake Michigan. copyright © 1997-2011 The Last Word, Milwaukee, Wisconsin - all rights reserved.

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